FAQs

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I forgot my user ID and password. How can I retrieve it?

You can retrieve your user name and/or reset your password by clicking on the Login link on the menu to the left of this page. On the login screen, click on the "Forgot your User ID or password?" link.  It is located below the login fields at the bottom of the login box. If you've forgotton your user name, you can still retrieve it by entering your email address in the field provided. The email address must match the one stored in your profile. Passwords cannot be retrieved. However, you can reset your password by clicking the link in the email you will receive if you request a password reset.

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